Frequently Asked Questions
- How is Ruby on Mac different from other solutions?
- Is there a money-back guarantee?
- What is not covered by the guarantee?
- Will the script fix issues with my existing Ruby projects?
- Which payment methods do you accept?
- I already know how to install Ruby, what do I gain from Ruby on Mac?
- I’m not a developer and/or I’m new to Mac, will I be able to use Ruby on Mac?
- Which versions of macOS are supported?
- Which processors are supported?
- Which versions of Ruby will I be able to install?
- Can I upgrade from Prime to Ultimate?
- Is there a student discount?
- On how many computers can I run the script on?
- How long can I keep using Ruby on Mac?
- What does “free updates” include?
- Can I purchase a license for my entire team?
- Can I upgrade to a team license later?
- Can I get a receipt, so I can be reimbursed?
- Why chruby and not asdf, rbenv, or RVM?
- Can I read the script before I run it?
- You have another question?
How is Ruby on Mac different from other solutions?
There are many ways to set up a working Ruby development environment on a Mac. I am in no way claiming that Ruby on Mac is the only way. Nor am I claiming that other approaches are wrong.
What I am claiming is that Ruby on Mac is an excellent way, and possibly the best way because it’s simple, it’s reliable, and it works perfectly every time.
‘Simple’ means all you have to do is run a single command, and Ruby on Mac will do all the hard work for you. ‘Reliable’ means it will work with any supported Intel and Apple Silicon Mac, and it will work every single time. I know it works because the script has been run successfully on thousands of Macs, from brand new Macs to ones with the messiest development environments.
It’s the same script I use to set up and maintain my personal Macs, and so I test it several times per week on 4 Macs: my main M1 MacBook Air and Intel iMac that I use every day, and my spare Intel MacBook Air and M1 Mac Mini for testing various scenarios.
That’s not to say that there have never been any issues. Sometimes, there are bugs in the tools that Ruby on Mac depends on, and sometimes Apple makes changes that break Ruby, as happened recently with macOS 12.6, and then again when Ventura was first released. The few times this has happened, I had a fix for Ruby on Mac customers within 24 hours, while others had to wait several days or weeks for the official fixes, or spend time trying to figure out the issue and how to fix it.
I also improve the scripts regularly, and sometimes I introduce bugs. Or maybe a customer has a unique scenario that I haven’t seen before. In those cases, I fix the bugs within minutes of discovering them.
Ruby on Mac is unique because it gives you the peace of mind that you will always have a working Ruby dev setup. This will save you months of your time, and thousands of dollars compared to maintaining your own script, or doing everything manually every time.
Is there a money-back guarantee?
The short answer is yes, but there are some important disclaimers! Make sure to carefully read this entire section, as well as the next two sections.
If Ruby on Mac doesn’t work for you even after cleaning everything up, I will personally set up your Mac for you, or you can send me an email within 30 days and I’ll give you a full refund.
The first time you run any version of Ruby on Mac on a clean installation of a supported macOS (as provided by Apple), it is guaranteed to set up a working Ruby environment. One way to confirm this is that you should be able to create and run a brand new Jekyll or Rails project (using the instructions in these links).
If you already had development tools installed, Ruby on Mac is not guaranteed to work the first time you run it (although it might). If it doesn’t, you can use the “reset” mode to safely back up and clean up your dev setup in 1 minute. And when you run the script again in “normal” mode, it is guaranteed to work this time.
Once Ruby on Mac installs everything successfully, it will prompt you to open the Post-Installation Guides. It’s very important to read all of it thorougly to avoid confusion and headaches.
What is not covered by the guarantee?
In addition to unsupported macOS versions, I can’t guarantee Ruby on Mac will work on a Mac that was provided by your employer with software or files preinstalled on it that didn’t come from Apple.
Ruby on Mac is also not guaranteed to fix issues that are specific to your existing projects. Please read the next FAQ (below this one) for more details.
Will the script fix issues with my existing Ruby projects?
Depending on which version of Ruby your old project is using, it might not work out of the box. For example, you can’t compile Ruby 2.6.x on Monterey or Ventura with version 14 or higher of Xcode/command line tools, even on Intel Macs. In that case, I recommend either updating your project to at least Ruby 2.7.7, or buying Ruby on Mac Ultimate, which includes support for 2.6.10.
Similarly, if you have an older project with outdated or unsupported gems, running
bundle install or
bundle exec pod install or
bin/rails s might result in errors. In most cases, updating those gems to the latest version is the solution. However, if you’re on an M1/M2 Mac, this will only work if the latest version of those gems is compatible with Apple Silicon.
Here are some gems that are not fully compatible with Apple Silicon (M1/M2). I recommend replacing them with more modern alternatives, or asking the maintainers if they’re willing to update them.
- therubyracer (read How to Install (Or Get Rid Of) therubyracer on M1 or M2 Macs)
- grpc (this fix should be coming soon)
If you haven’t yet run Ruby on Mac, and you’re not able to install the latest version of a supported gem (meaning the gem says it works on Apple Silicon Macs), then Ruby on Mac is guaranteed to solve that problem. After running Ruby on Mac, if you can’t install the gems in your old project, or if you’re not able to run your project, that most likely means those errors are specific to your project, and not Ruby on Mac. I recommend updating any gems mentioned in the errors.
If you need help updating older projects, try these free guides I’ve written:
- How to Install (Or Get Rid Of) therubyracer on M1 or M2 Macs
- How To Update Gems In Your Gemfile
- How and Why to Upgrade the Ruby Version in Your Project
If you prefer personalized help, the Ultimate version of Ruby on Mac includes a 30-minute consultation with me (worth $150 on its own), among many other exclusive time-saving features.
Which payment methods do you accept?
I accept all payment methods that are supported by Paddle, the service I use for payment processing:
- Credit Cards (including Mastercard, Visa, Maestro, American Express, Discover, Diners Club, JCB, UnionPay, and Mada)
- Alipay (in Early Access)
- Google Pay (Chrome only)
- Apple Pay (Safari only)
- Wire Transfers (ACH/SEPA/BACS)
I already know how to install Ruby, what do I gain from Ruby on Mac?
You will save a ton of time, which is our most limited and valuable resource. If you’re setting up a new Mac, or are planning on buying one soon, or getting one for a new job, would you rather spend a whole work day setting everything up manually, or run a single command that will do it all for you in about 15 minutes?
I’m not a developer and/or I’m new to Mac, will I be able to use Ruby on Mac?
Absolutely! Ruby on Mac is designed to be beginner-friendly. Follow the detailed step-by-step instructions, and you’ll be up and running in minutes. If you get stuck and the documentation isn’t helpful, I’ll be happy to walk you through it personally over Zoom.
Which versions of macOS are supported?
Ruby on Mac runs on Ventura, Monterey, and Big Sur.
Older macOS versions might work, but I do not provide support for versions older than Big Sur, and for beta or release candidate versions. No refunds will be given for script failures on unsupported OSes.
Which processors are supported?
Ruby on Mac runs on Intel, and all Apple Silicon chips (M1/M2).
Which versions of Ruby will I be able to install?
Ruby on Mac automatically installs the latest version of Ruby by default (currently 3.2.0), as well as 3.1.3. Ruby on Mac Ultimate also installs 2.7.7 for wider compatibility.
You’ll also be able to run a single command to install other Ruby versions that are officially maintained. Currently, that includes 2.6.10 (Ruby on Mac Ultimate only), 2.7.7, 3.0.5, and 3.1.3. Other versions within those series should work as well, such as 2.7.6, although it’s recommended to use the latest in a series for security purposes.
To switch between versions, you’ll use the “chruby” tool. All of this explained in the detailed documentation that comes with Ruby on Mac.
Can I upgrade from Prime to Ultimate?
Absolutely! In the Ruby on Mac documentation, you’ll find the coupon code to upgrade to Ultimate. The upgrade cost will be the difference between what you paid originally and the full cost of Ultimate at the time of the upgrade.
Note that the price of Ultimate will definitely increase in the future, so it will cost more if you wait too long to upgrade.
Is there a student discount?
Yes! If you’re actively enrolled in an educational program, you can receive 20% off the full cost of Ruby on Mac. This discount can’t be combined with any other discounts.
This discount is intended for full-time or part-time students, including coding bootcamps like General Assembly.
To get your unique coupon code, email me at email@example.com with proof of enrollment.
On how many computers can I run the script on?
For individual licenses, as many as you want, as long as they are your personal computers.
If you purchased an Ultimate Team license, you can share it with your entire team up to 25 people. See the License for more details about what you can and can’t do.
How long can I keep using Ruby on Mac?
Ruby on Mac is a one-time purchase, with no recurring subscription. When you purchase any Ruby on Mac version, you have access to all of the content in that version forever.
If you buy the Prime version, you’ll get free updates and bug fixes for one year. After that, if it stops working for some reason, due to macOS changes for example, you’ll need to buy it again to get another year of updates.
If you buy the Ultimate version, you get unlimited free updates.
What does “free updates” include?
Since I use Ruby on Mac regularly to set up my own computers and keep them secure and up to date, I’m making improvements regularly to keep it as easy to use as possible, and to make sure it continues to work on current and future macOS versions.
Note that Ultimate customers always get updates first, and new features will only be available for Ultimate customers. Prime updates will be limited to bug fixes and making sure it continues to work when new macOS and Ruby versions are released.
Can I purchase a license for my entire team?
Yes! The team license is available with the Ultimate version of Ruby on Mac. You can purchase a license that you can share with up to 25 people for a one-time fee of $899 USD.
Can I upgrade to a team license later?
Yup! If you’re a solo developer, you can start with a regular license, and then upgrade to the Ultimate Team license later if other developers join your team.
When you’re ready to upgrade, email me at firstname.lastname@example.org and I’ll take care of it.
Can I get a receipt, so I can be reimbursed?
Right after purchasing, you’ll be emailed a receipt/invoice from Paddle, the service I use to process payments. You’ll be able to add whatever name and address is necessary to get reimbursed.
You can also add your VAT number, to have any VAT charges reimbursed.
Why chruby and not asdf, rbenv, or RVM?
In the Ultimate version of Ruby on Mac, you’ll be able to choose your preferred version manager. This feature is coming soon.
For the Prime version, I chose chruby because it’s the simplest, most reliable, and easiest to understand for most people. I like that it does not do some of the things that other Ruby managers do:
- Does not hook “cd”.
- Does not install executable shims or require regenerating them after installing gems.
- Does not require Rubies to be installed into your home directory.
- Does not automatically switch Rubies by default.
- Does not require write-access to the Ruby directory in order to install gems.
Can I read the script before I run it?
Absolutely! And you should! When you buy Ruby on Mac, you’ll get a folder that contains detailed documentation, as well as the script itself, which you can open with any text editor.
You have another question?
Email me at email@example.com and I’ll do my best to get you an answer within a few working hours.